Master the official International Coaching Federation framework: the 8 competencies assessed during your ACC and PCC certification, with practical examples and self-assessment questions to analyse your coaching sessions.
"Professional coaching is defined as a partnership with clients in a creative process that stimulates reflection and supports the maximisation of personal and professional potential."
The ICF has established a framework of 8 core competencies that define excellence in coaching. These competencies are grouped into 4 domains:
CoachPartner evaluates each session against two referentials in parallel: the ACC grid (Associate Certified Coach) and the PCC grid (Professional Certified Coach). The 8 competencies described below are shared; the exact expectations and observable markers differ by level. The report shows both readings separately.
The coach consistently understands and applies ICF coaching ethics and standards. They maintain confidentiality, distinguish coaching from other disciplines, and identify when to refer to other professionals.
In practice: clear coaching framework from the first session, respect for professional boundaries, no confusion with therapy or consulting.
The coach develops and maintains an open, curious, flexible and client-centred mindset. They acknowledge their own biases, engage in supervision and commit to ongoing personal development.
This competency is the thread running through all others: the coach works as much on themselves as on their technique.
The coach partners with the client to create clear agreements about the relationship, process and objectives. They establish an agreement for each session and the overall engagement.
In practice: defining the expected outcome at the start of the session, continuously adjusting if the direction changes.
The coach creates a safe environment that allows the client to express themselves freely. They demonstrate respect, empathy and support the expression of everything the client feels.
Without psychological safety, there is no deep exploration. This is the foundation of all transformation.
The coach is fully present with the client, adopting an open, flexible and confident style. They stay grounded in the face of uncertainty, manage their own emotions and adapt in real time.
Presence is the coach's primary tool: being truly there, before any technique.
The coach draws on what the client says and does not say to fully understand what is being communicated. They reflect, paraphrase, name emotions and integrate the client's expressions.
ICF listening goes beyond words: tone, silences, metaphors, contradictions between what is said and unsaid.
The coach facilitates reflection through powerful questioning, silence and metaphor. They help the client explore beyond their current thinking.
This is the heart of coaching: creating 'aha' moments that shift the client's perspective.
The coach turns insights into actions, fosters autonomy, celebrates progress and supports the integration of new learning.
The ultimate goal: for the client to no longer need the coach. This competency guides toward lasting autonomy.
Get objective feedback on your 8 ICF competencies in 2 minutes. First analysis free.