Version 1.0 — 13 June 2026
The CoachPartner platform, accessible at coachpartner.app (the “Platform”), is published by:
SOVELL, a French simplified joint-stock company with a sole shareholder (société par actions simplifiée unipersonnelle, SASU), with a share capital of EUR 1,500, whose registered office is located at 58 rue de Monceau, CS 48756, 75380 Paris Cedex 08, France, registered with the Paris Trade and Companies Register (RCS) under number 104 653 639.
President and publication director: Sophie Vellutini.
Contact: contact@coachpartner.app
Application hosting: the application is hosted by Vercel, Inc., a company incorporated under the laws of the United States, with its registered office at 440 N Barranca Ave #4133, Covina, CA 91723, United States (telephone: +1 559 288 7060, provided pursuant to Article 6, III of the French Law for Confidence in the Digital Economy (LCEN)). Application functions run on infrastructure located in the European Union. As Vercel is a US company, any data transfers are governed by the Standard Contractual Clauses of the European Commission, incorporated into the data processing agreement entered into between the Publisher and Vercel.
The database, authentication and file storage are provided by Supabase, Inc., a company incorporated under the laws of the United States, on infrastructure hosted in the European Union (AWS eu-west-1 region, Ireland). Any transfers are governed by the same mechanisms. Host contact: privacy@supabase.io.
These Terms of Use (the “Terms of Use”) set out the conditions under which the user accesses and uses the Platform.
They govern the relationship between the publisher and any user of the Platform. The financial terms of the service are set out in the Terms of Sale (the “Terms of Sale”). The processing of personal data is described in the Privacy Policy and, for the data of coached clients, in the Data Processing Agreement (the “DPA”), which is appended to these Terms of Use and forms an integral part of them.
Use of the Platform implies full and unreserved acceptance of these Terms of Use.
When creating an Account, the User accepts the Terms of Use and the Terms of Sale by ticking a dedicated checkbox, and acknowledges having read the Privacy Policy. The Data Processing Agreement (the “DPA”), appended to these Terms of Use, forms an integral part of them: acceptance of the Terms of Use entails acceptance of the DPA, without any separate signature being required. In addition, each time a session file is uploaded, the User confirms, under the conditions set out in the DPA, that the explicit consent of the recorded individuals has been obtained.
Users who do not accept the Terms of Use must refrain from using the Platform.
Access to the Platform is reserved for persons who:
The User is solely responsible for complying with the laws applicable in their country of residence.
An Account is required to use the Service. The User provides the requested information and undertakes to keep it up to date.
Login to the Account is passwordless, using a single-use login link sent to the User’s email address. The security of the Account therefore depends on the security of that email address and on access to the corresponding inbox.
Each User may hold only one Account. The Account is personal and may not be transferred or shared.
The User is responsible for the security of the email address linked to their Account and for any activity carried out through the Account. The User shall notify the Publisher without delay, at contact@coachpartner.app, of any unauthorised use of their Account or any unauthorised access to their email address.
The Service allows the User to upload the audio file of a coaching session, which is transcribed and then analysed automatically against the core competencies of the International Coaching Federation (ICF) framework. The Service produces a downloadable report and a transcript.
The technical flow of the processing and the data retention periods are described in the Privacy Policy and in the DPA.
The Publisher may develop the Service, its features and its interface in order to improve it or adapt it to technical or legal constraints.
The Analysis produced by the Platform is generated automatically. It is strictly indicative and educational in nature.
The Analysis does not constitute an official evaluation by the International Coaching Federation (ICF). It does not confer any certification, accreditation or qualification, does not contribute to obtaining any credential issued by the ICF, and cannot replace the ICF’s official assessment or certification processes.
CoachPartner is an independent service. The Publisher is not affiliated with the ICF, is not a partner of the ICF, and is not approved or endorsed by the ICF. The reference to the ICF competency framework is for descriptive and educational purposes only.
The User acknowledges that the Analysis is a tool to support reflection and development. It may contain inaccuracies or errors inherent in automated processing. The User retains full professional responsibility for their coaching practice and for the judgement they exercise over their own sessions.
The Platform operates on a “freemium” model. The User receives one free Analysis. Subsequent Analyses are paid.
Pricing, payment terms and the right of withdrawal are set out in the Terms of Sale, which supplement these Terms of Use.
The User undertakes to use the Platform in accordance with these Terms of Use, applicable laws and the rights of third parties.
Regarding uploaded Content, the User warrants:
The User shall refrain in particular from:
The User shall indemnify and hold the Publisher harmless against any claim, action or demand by a third party, in particular a recorded individual, arising directly from the User’s failure to comply with the warranties regarding rights and consent in the Content set out in this Article. This indemnity is limited to the direct consequences of such failure and shall not apply to the extent that the claim results from the Publisher’s fault. It survives termination of the Account.
The User retains all rights to the Content they upload and to the Analyses produced from that Content.
The User grants the Publisher a limited, non-exclusive licence, strictly necessary for the provision of the Service, to host, transcribe and analyse the Content. This licence ends when the Content is deleted in accordance with the retention periods set out in the DPA and the Privacy Policy.
Content and Analyses are not used by the Publisher or by its processors to train or improve artificial intelligence models.
The Platform, its interface, software, visual identity and trademark, as well as the methodology and format of the Analyses, are the exclusive property of the Publisher or are used under an authorisation granted to it.
Nothing in these Terms of Use shall be construed as granting the User any ownership right over these elements. Any unauthorised reproduction or use is prohibited.
The Publisher endeavours to keep the Platform available but does not guarantee uninterrupted access.
Access to the Service may be temporarily suspended for maintenance, updates or technical constraints, including those attributable to hosting and processing providers. The Publisher endeavours to limit such interruptions and to inform Users where possible.
The Publisher may modify or discontinue all or part of the Service. In the event of permanent discontinuation of the Service, the Publisher shall inform Users within a reasonable period.
The Service is provided as a tool to support reflection. The Publisher does not guarantee any particular result, including any improvement in the User’s skills or success in any certification process.
The Publisher shall not be held liable for:
To the extent permitted by law, the Publisher’s total liability in connection with the Service is limited to the amounts actually paid by the User during the twelve (12) months preceding the event giving rise to the claim.
Nothing in these Terms of Use limits the Publisher’s liability in the event of gross negligence or wilful misconduct, or where such limitation is prohibited by law.
The User may stop using the Platform at any time and request the deletion of their Account.
The Publisher may suspend or terminate a User’s Account, after informing the User where possible, in the event of a breach of these Terms of Use, in particular unlawful use of the Platform or infringement of third-party rights.
Deletion of the Account entails deletion of the associated data, under the conditions and within the periods set out in the DPA and the Privacy Policy. It is the User’s responsibility to download in good time any Analyses they wish to keep.
Termination or expiry of these Terms of Use does not bring to an end the provisions which, by their nature, are intended to survive, in particular those relating to Content and intellectual property (Articles 11 and 12), to the User’s warranties (Article 10), to liability (Article 14), and to governing law, mediation and disputes (Article 18).
The processing of the User’s personal data is described in the Privacy Policy.
The processing of the personal data of coached clients, for which the User is the controller, is governed by the DPA, which is appended to these Terms of Use, forms an integral part of them, and is accepted together with them when the Account is created.
The Publisher may amend these Terms of Use, in particular to reflect legal, regulatory or technical developments or changes to the Service.
The User is informed of any substantial change by appropriate means, in particular by email or via the Platform. Continued use of the Platform after the amended Terms of Use take effect constitutes acceptance of them. If the User does not accept them, they may stop using the Platform and delete their Account.
These Terms of Use are governed by French law.
In the event of a dispute, the User is invited to contact the Publisher at contact@coachpartner.app in order to seek an amicable solution.
In accordance with applicable regulations, a User who qualifies as a consumer may have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of a dispute. The competent mediator is:
Société de la Médiation Professionnelle (SMP),
Alteritae, 5 rue Salvaing, 12000 Rodez, France,
www.mediateur-consommation-smp.fr
The mediator may be contacted by completing the online form available on its website or by post at the above address. Referrals must be made in writing and in French.
Failing amicable resolution, the dispute shall be brought before the competent courts in accordance with the applicable rules of law.